PBXes » English » Bugs » RE: Issue with one extension
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mek
Grünschnabel


Registration Date: 03.05.2017
Posts: 2

traurig Issue with one extension Post Reply with Quote Edit/Delete Post Report Post to a Moderator       IP Information Go to the top of this page

A strange bug we are experiencing today:
The extension 200 is always busy.
If i change the extension number on the same phone, all works good, but on this phone the extension 200 doesn't work.
I've make a full reset on the phone, have delete and re-created the extension on pbx, changed the password and have click on "submit & start", more times, but without success.
Temporarily have changed the extension with 210 but i can't understand where is the problem. Why i can't use 200 anymore?
Can you help me?
Thx.

15.05.2017 16:13 meka is offline Search for Posts by meka Add meka to your Buddy List
i-p
Super Moderator


Registration Date: 14.01.2006
Posts: 4445

RE: Issue with one extension Post Reply with Quote Edit/Delete Post Report Post to a Moderator       IP Information Go to the top of this page

You've set Do Not Disturb (DND) on extension 200.

15.05.2017 16:46 i-p-tel is offline Search for Posts by i-p-tel Add i-p-tel to your Buddy List
mek
Grünschnabel


Registration Date: 03.05.2017
Posts: 2

RE: Issue with one extension Post Reply with Quote Edit/Delete Post Report Post to a Moderator       IP Information Go to the top of this page

Thank you for support, it's the first time that i see a customer that use DND codes for setting up the DND from phone. I've very stupid customers.. fröhlich

15.05.2017 17:06 meka is offline Search for Posts by meka Add meka to your Buddy List
 
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