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sou
PBXes PRO


Registration Date: 14.10.2013
Posts: 3

Skype Trunks frequently dropping and timing out reconnecting ... Post Reply with Quote Edit/Delete Post Report Post to a Moderator       IP Information Go to the top of this page

Hi Folks,

Not sure if anyone else has seen the same issue but I'm having frequent issues with my Skype Connect SIP trunks dropping and timing out to reconnect.

This happens multiple times an hour and I'm not sure where the problem could be. At the time that the trunks fail to connect here in our PBXES account, I can connect to them from our office via a SIP client without any issues.

It would seem that this is some sort of network issue perhaps?

Here are some logs;

Jan 3 10:44:16 NOTICE[64835] chan_sip.c: -- Registration for '99051000224871@sip.skype.com' timed out, trying again (Attempt #1)
Jan 3 10:44:16 NOTICE[64835] chan_sip.c: -- Registration for '99051000224709@sip.skype.com' timed out, trying again (Attempt #1)
Jan 3 10:45:16 NOTICE[64835] chan_sip.c: -- Registration for '99051000224871@sip.skype.com' timed out, trying again (Attempt #2)
Jan 3 10:45:16 NOTICE[64835] chan_sip.c: -- Registration for '99051000224709@sip.skype.com' timed out, trying again (Attempt #2)
Jan 3 10:46:16 NOTICE[64835] chan_sip.c: -- Registration for '99051000224871@sip.skype.com' timed out, trying again (Attempt #3)
Jan 3 10:46:16 NOTICE[64835] chan_sip.c: -- Registration for '99051000224709@sip.skype.com' timed out, trying again (Attempt #3)
Jan 3 10:47:16 NOTICE[64835] chan_sip.c: -- Registration for '99051000224871@sip.skype.com' timed out, trying again (Attempt #4)
Jan 3 10:47:16 NOTICE[64835] chan_sip.c: -- Registration for '99051000224709@sip.skype.com' timed out, trying again (Attempt #4)
Jan 3 10:48:16 NOTICE[64835] chan_sip.c: -- Registration for '99051000224871@sip.skype.com' timed out, trying again (Attempt #5)
Jan 3 10:48:16 NOTICE[64835] chan_sip.c: -- Registration for '99051000224709@sip.skype.com' timed out, trying again (Attempt #5)

There is nothing in the logs about the actual connection dropping, just the reconnect attempts.

There are no settings to change on the Skype side other than the credentials used to connect.

Any ideas?

Thanks,
Mike.

03.01.2014 11:55 soundcloud is offline Search for Posts by soundcloud Add soundcloud to your Buddy List
i-p
Super Moderator


Registration Date: 14.01.2006
Posts: 4409

RE: Skype Trunks frequently dropping and timing out reconnecting ... Post Reply with Quote Edit/Delete Post Report Post to a Moderator       IP Information Go to the top of this page

It appears that SRV domain records of skype are misconfigured, or one of their two servers is out.

Solution is to set server to 1.sip.skype.com, while domain still has to be sip.skype.com. Hope skype works better for you now.

Because of its general relevance I've moved this to News.

03.01.2014 19:42 i-p-tel is offline Search for Posts by i-p-tel Add i-p-tel to your Buddy List
sou
PBXes PRO


Registration Date: 14.10.2013
Posts: 3

RE: Skype Trunks frequently dropping and timing out reconnecting ... Post Reply with Quote Edit/Delete Post Report Post to a Moderator       IP Information Go to the top of this page

Excellent! This seems to have fixed it. I haven't seen the trunks drop out at all since you made the change.

Appreciate your help and fast response.

Thanks,
Mike.

03.01.2014 22:49 soundcloud is offline Search for Posts by soundcloud Add soundcloud to your Buddy List
 
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