PBXes » English » Bugs » RE: No sending to voicemail
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fsa
Soho Account


Registration Date: 11.10.2011
Posts: 7

No sending to voicemail Post Reply with Quote Edit/Delete Post Report Post to a Moderator       IP Information Go to the top of this page

Hello,

On 2 different SOHO accounts that we have, calls are not being sent to voicemail after 30 seconds as set up in General Settings. Instead, the calls are being terminated.

How can we fix this?

Thanks,
Fred

09.11.2016 15:15 fsaunier is offline Search for Posts by fsaunier Add fsaunier to your Buddy List
i-p
Super Moderator


Registration Date: 14.01.2006
Posts: 4462

RE: No sending to voicemail Post Reply with Quote Edit/Delete Post Report Post to a Moderator       IP Information Go to the top of this page

For testing it's good to set the ring timer even shorter than 30s. Check by directly calling your extension first (without a ring group or so) and make sure voicemail is enabled on your extension.

09.11.2016 16:57 i-p-tel is offline Search for Posts by i-p-tel Add i-p-tel to your Buddy List
 
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