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Thread: Inbound routing: more time periods
eco

Replies: 1
Views: 5212

RE: Inbound routing: more time periods 20.02.2019 01:51 Forum: Feature Requests

We also need a flexible number of time period, any progress on this? This is a must-have feature

Thread: RE: Cisco phones and unreliable BLF field
eco

Replies: 2
Views: 7370

RE: Cisco phones and unreliable BLF field 06.12.2017 22:52 Forum: Terminal Equipment

I have the same problem setting up BLF our Cisco 8851 and I would like to have an answer if PBXes supports it and how to configure it.

Thread: RE: All SIP servers are down since 14.11 at 14h30
eco

Replies: 1
Views: 2988

Achtung All SIP servers are down since 14.11 at 14h30 14.11.2017 15:02 Forum: Bugs

http://www2.pbxes.com/nagios/

Thread: RE: G722 for voice messages
eco

Replies: 3
Views: 5376

RE: G722 for voice messages 09.11.2017 12:59 Forum: Feature Requests

Hello,

First I use OS X speech synthesis to prepare a 16 bits 16 kHz WAV LPCM audio file:

code:
say -v Daniel "I'm a british voice, this is a test of the G722 codec" -o test.wav --file-format=WAVE --data-format=LEI16@16000


Then you can transcode it into G722 using ffmpeg:

code:
ffmpeg -i test.wav -acodec g722 test.g722


And you can convert it back to WAVE:

code:
ffmpeg -i test.g722 -acodec pcm_s16le test.back.wav

Thread: RE: IAX Protocol support for trunks
eco

Replies: 11
Views: 47008

RE: IAX Protocol support for trunks 17.04.2015 16:51 Forum: Feature Requests

BUMP !

Thread: RE: Security Warning
eco

Replies: 10
Views: 4723

RE: Security Warning 19.02.2015 11:58 Forum: News

@Pascal Merle (PBXes) your database was hacked and users have to spend time to change all their passwords. Paid users would appreciate some compensation.

Thread: RE: Extending the ring time to external extensions
eco

Replies: 2
Views: 7378

Fragezeichen RE: Extending the ring time to external extensions 08.03.2011 16:10 Forum: Miscellaneous

Hello,

Same problem here: on some extensions, we use the "All calls" or "If no answer after 20 seconds" to forward to an external number. It rings only for about 10 seconds, then the caller party get the message "Cannot be dialed, please try your call again later" and the Call Monitor says "Congestion".

I've tried to increase to ring for 50 seconds before sending callers to voicemail in General Settings, but there was not difference.

We use the same trunk for each leg (incoming call and outgoing forwarding), but I have tried to use a different trunk and this made no difference.

The extension is ecodev-500 (DID: +41327241500) and the forward number is 10327257779 rewritten via a Dial Patern to +41327257779. There is an outbound route matching this number (for accounting purpose)

Let me know if you need more information to investigate.

Thanks for you help

Sylvain Tissot
Ecodev Sàrl
Switzerland

Thread: RE: IAX Protocol support for trunks
eco

Replies: 11
Views: 47008

RE: IAX Protocol support for trunks 14.08.2010 17:59 Forum: Feature Requests

Our carrier (Sipcall.ch) supports the IAX protocol too.

It would be great to see IAX2 supported by PBXes for trunks and extensions, since it's more bandwidth efficient and more reliable than SIP through NAT for example.

IP-tel, do you have plans to support it? Your service is Asterisk-based, so it should'nt be hard to implement.

Thread: RE: new paypal creditcard
eco

Replies: 8
Views: 12922

Daumen runter! RE: new paypal creditcard 28.05.2010 10:03 Forum: Miscellaneous

In the PayPal profile, on the "preapproved payments" page, one can clearly see the recurring subscription have been cancelled without reason. But the page does not provide a way to add/resume a subscription, we only get this message :

Zitat:
You haven't set up any Preapproved Payments yet. They're an easier and more secure way to send money or automate payments.To get started, go to our client's website that offers PayPal Preapproved Payments


Even if it's a PayPal bug to cancel subscription when there is no credit card (why do they bother since there are other funding options and I have >300€ PayPal balance), a new subscription for the remaining months can be created from the seller account (paypal@i-p-tel.com).

The customer is not responsible for these problems, there is no way he/she has to pay twice for a single service (or we require a refund).

Thread: RE: new paypal creditcard
eco

Replies: 8
Views: 12922

RE: new paypal creditcard 28.05.2010 07:44 Forum: Miscellaneous

Dear PayPal,

I have 2 yearly subscription with the seller I-P-Tel (PayPal acccount: presse@i-p-tel.com):

S-2GP82483DM3445638 (Subscription date: 5. Feb 2010), last payment 5.2.2010 €119.40 EUR, "Yearly Premium subscription for ecodev"
S-0PW32399S28918014 (Subscription date: 8. Jul 2009), last payment 8.7.2019 -€59.40 EUR, "Yearly Premium subscription for opf"

Suddenly they were cancelled without reason on May 28 2010. Hint: it appears that the credit card linked to my Profile has expired, so I have just added a new one.

I want you to restore my subscription asap, because the provider want to cancel its service even since I have paid for 1 full year! I have not been notified in advance by Paypal that my credit card would expire.

Regards

Thread: RE: Xfer to PSTN extensions not working
eco

Replies: 7
Views: 12499

RE: Xfer to PSTN extensions not working 01.12.2009 11:41 Forum: Bugs

Yes we have experienced the same problem: no transfer on incoming calls: when I dial *2 it send tones and hang up the other party, but no transfer.

We are using G.711a on all trunks with Snom M3 handsets and transfers have been working well in the past.

I think it is a PBXes issue, because other clients using the service are reporting the same problem.

Thread: RE: no call possible to specific number because it is blocked by old double account
eco

Replies: 13
Views: 49843

traurig RE: no call possible to specific number because it is blocked by old double account 23.02.2009 14:57 Forum: Bugs

I have the exact same blacklisting problem with an old account I used for testing purpose (idreamer) which is blocked any I cannot delete it.

Please delete it, I have no use for it and don't want to upgrade it to Premium only to be able to delete it !

Because of this blacklisting, my company (ecodev) is missing important calls. böse

Thread: RE: Blacklisted??????
eco

Replies: 6
Views: 13209

RE: Blacklisted?????? 20.02.2009 08:46 Forum: Miscellaneous

I don't want to upgrade it, I just want this free account (idreamer) to be deleted and can't find how. I have sent an e-mail to your press office.

Thread: RE: Blacklisted??????
eco

Replies: 6
Views: 13209

RE: Blacklisted?????? 19.02.2009 16:37 Forum: Miscellaneous

Hi,

I have the same problem. Our outgoing calls get "blacklisted by idreamer".

idreamer is a free test account I had setup to evaluate the system before opening a premium account (ecodev) for my company.

Now this account (idreamer) is not useful anymore, but I can't delete it got disabled automatically.

Please help us asap with this issue

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